User Agreement
Important Details
By accessing our services, you agree to abide by the terms listed herein. Our policies are designed to protect both customers and the business, ensuring a fair and enjoyable shopping experience. We reserve the right to modify these terms at any time, so please review them regularly. If you have questions about our policies, reach out for clarification. Your continued use of our services constitutes your acceptance of these terms.
Return and Refund Policy
We strive to ensure customer satisfaction by providing a return policy that allows you to return non-defective items for a full refund within 30 days of purchase. To qualify for a refund, the item must be in its original condition, with tags attached. Delivery fees are non-refundable. In the case of defective items, please contact our customer service for assistance. Ensure that you follow the instructions provided for returns to avoid delays. Your understanding and cooperation are greatly appreciated.
Shipping and Delivery Information
We offer shipping across Sri Lanka for all orders, with timely delivery and secure packaging. Orders are processed within 2 to 3 business days, and you will receive tracking information once your order has shipped. Delivery times may vary based on location and other factors. We aim to deliver your order promptly, but delays may happen due to unforeseen circumstances. Please contact us if you have any concerns about your order's status.